I think Chore Warrior’s customer service is terrific. In today’s world, customer service ‘’ain’t what it used to be’’ except for you guys. Most times, the manufacturer will make it impossible to reach a live person, forcing the customer into a series of chats on the internet. Chats make it time consuming to get anything resolved and prohibit any kind of dialog. You have ‘’live person’’ right there to help get the customer get things done pronto. –three examples— 1—I had some questions about assembly. I called, got a live person on the phone. He answered my questions quickly and I was off and running. Bravo! 2—I had a couple of suggestions about how the power wheelbarrow could be engineered to be more convenient [one being more convenient access to the charge plug]. Again, I was able to tell this to a live person, I felt that your company welcomed input from its customers, I was given respect for suggesting, and in fact my suggestion was welcomed. Bravo! 3—I had a defective wheel [inner tube leaked] within warranty period. Spoke to a live person again and I received replacement withing a couple of days. Bravo! Your company has a wonderful ‘’attitude’’ toward customer service and I cannot laud you guys enough. I really mean this. p.s.—I love the wheelbarrow too. I really needed the power assistance. I also chose your product over a couple of other choices and in addition to what I saw as a better design, I just got the feeling that I was going to be dealing with a more responsive company. And I was right.
– Bill Blaufuss
Your service and response was great. The product design particularly around how the battery pack mount and the tolerances of the frame were lacking in its engineering tolerances. Also the frame (square tube cross section) has some structural looseness that should be redesigned. It can not take medium to high torque.
-John Streck-
This electric wheelbarrow is amazing, my crew cant thank me enough for getting them. Makes there job much easier and we can get a full days work and more on 1 charge no problem
– John Pepper
Great product! I am so happy we bought the power assisted wheel barrow. It has become a huge help with our shoreline chores at our lake cabin. Great sales support!
– David Hopkinson
The people there are very helpful and returned my calls. They were very knowledgeable and I would definitely buy from them again. This was my second purchase of this wheelbarrow which speaks for itself.
– Nemosthenes Baker
Really helps motivate me on our one acre to move around with tools, and not dread tasks involving moving heavy wheelbarrows across our acre.
– Rodney Koehler
Bought one for my husband for his birthday and he absolutely loves it. Easy to put together and well made products. He was impressed with the power the wheelbarrow had
– Lindsey Cook
After several years of hard use and probably some misuse I had some issues, I contacted Chore Warrior and discussed the problem with their customer service. They were able to troubleshoot over the phone. I had my parts in just a couple days and problems fixed. Their customer service is outstanding, they contacted me numerous times to make sure everything was working correctly. Money well spent.
– Robert Peterson
Power Assist Technologies
926 Dale St. N
St. Paul, MN 55103
tom@pwrassist.com
Joy and Bob Gamache are horse lovers with a small stable. They saddle up their Chore Warrior every day to carry supplies and pick up paddocks, in all kinds of weather conditions. It’s an indispensable tool that makes managing their farm so much easier.
Henry age 7 moves a heavy load of beach gear from the parking lot over the sand with only the help of the Chore Warrior.
The Miracle of Birth barn at the Minnesota State Fair needed a helping hand. So Chore Warrior donated a wheelbarrow to help the 4-H kids haul hay and feed, pile after pile, for miles and miles. Now we’re speculating about the Chore Warrior’s capacity for mini-donuts and corn dogs.
Bernie endorses the Chore Warrior because the stable platform eliminates spillage and the drive system does all the work.
Gary Lovrine loves using his Chore Warrior wheelbarrow and his kids have fun doing their chores. Cleaning horse stalls is a daily task and navigating up and down hills is way easier with push-button power. Hauling long distances is no big deal and the large tub capacity means less loads, with the motor bearing the brunt of the work. And the battery keeps its charge for hours and recharges quickly. Gary’s kids seem to recharge quickly too.
Jeff owns and runs a gun range in northern Minnesota. He needed a better way to move his weapons and ammunition up and down hills, and hundreds of yards across the range. The tireless drive system on the Chore Warrior was the perfect solution. Now he has the power and mobility to make his tasks easier.
When Sandy doesn’t want to bother her spouse when he’s just put his feet up and cracked a beer, she calls on her Chore Warrior. It pitches right in to move dirt, branches and debris up their front yard hill and around the house. Her husband loves Chore Warrior too. He plans to get her another one soon.
In spring, Ben and his Chore Warrior collect sap from 120 tapped trees in a suburban Maine neighborhood for maple syrup production. Each collection run is nearly a half mile, and when full, the 35-gallon tank weighs nearly 300 lbs. The Chore Warrior’s upgraded tires give Ben great traction through mud and spring snow.
Jack Barrett chops, hauls and splits and wood on a small island in northern Minnesota. It’s the only fuel source for heating his often-snowbound cabin. Besides wood, he uses his Chore Warrior wheelbarrow for rocks, groceries and to resupply a heavy, eight-gallon water tank. His Chore Warrior gobbles up and spits out whatever he fills it with–and comes back for more. And he loves that the battery lasts up to 10 hours on a single charge. So do his back muscles.
The gunsmith at the Saxonville armory needed to bring his precision tools and test weapons to the gun range to test repairs and modifications. The Chore Warrior drive system was the perfect solution to his problem.
Ben added a blade to his Chore Warrior and it has helped him keep his walks clear ever since.
As an astronomy hobbyist, I’ve built several of my own telescopes over the past 20 years. This scope weighs about 140 lbs. and (when folded) is pushed like a wheelbarrow up a couple of car ramps into my vehicle for transport to a dark sight. So, I’ve been looking for a way to add some power assist when pushing it up the ramps. I came across your videos for the PAW Chore Warrior and thought it looked like a perfect match for my needs.
Madeline loves her independence. But now and then, she needs help with the heavy lifting. So the 85-year-old uses her Chore Warrior wheelbarrow to bring firewood to her Northern California home. When you’re dealing with floods, fires and drought, it’s nice to have powerful friend to help get things done.
Doug loves flying planes and is part of the The Commemorative Air Force. More than once, he’s hurt his back pushing a plane in and out of a hanger. His modified Chore Warrior gave him wings, by moving planes in a safer, faster and more controllable fashion.
