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Address: 926 Dale St. No, St. Paul, MN 55103

Phone: 651-370-7510

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TROUBLESHOOTING

Possible Cause Solution
Undercharged battery . Charge the battery. A new battery should have been charged for at least 12 hours before using the PAW for the first time. After first-time use, recharge the battery until the green charge light illuminates.
Check all connectors. Make sure the charger connector is plugged into the battery box, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working. There is no sure way to tell if your charger is working unless you have a volt meter. If you suspect there is a problem with your charger, contact customer service.
Loose wire or loose connectors. Check all wires and connectors. Make sure the motor harness connector is plugged into the battery, and that there are no loose wires .
Dead battery. Charge the battery as shown on page 17 of the Owner’s manual.
Motor damage. Contact customer service for diagnosis and/or repair.
Overcharged battery. Do not charge the battery longer than 30 hours. If you suspect damage due to overcharging, contact customer service.
PAW is overloaded and/or running conditions are too stressful. Make sure not to overload the PAW, maximum capacity is 200lbs or run in a less stressful environment.
Possible Cause Solution
Undercharged battery . Charge the battery. A new battery should have been charged for at least 12 hours before using the PAW for the first time. After first-time use, recharge the battery until the green charge light illuminates.
Check all connectors. Make sure the charger connector is plugged into the battery box, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working. There is no sure way to tell if your charger is working unless you have a volt meter. If you suspect there is a problem with your charger, contact customer service.
Loose wire or loose connectors. Check all wires and connectors. Make sure the motor harness connector is plugged into the battery, and that there are no loose wires .
Dead battery. Charge the battery as shown on page 17 of the Owner’s manual.
Motor damage. Contact customer service for diagnosis and/or repair.
Overcharged battery. Do not charge the battery longer than 30 hours. If you suspect damage due to overcharging, contact customer service.
PAW is overloaded and/or running conditions are too stressful. Make sure not to overload the PAW, maximum capacity is 200lbs or run in a less stressful environment.
Possible Cause Solution
Undercharged battery . Charge the battery. A new battery should have been charged for at least 12 hours before using the PAW for the first time. After first-time use, recharge the battery until the green charge light illuminates.
Check all connectors. Make sure the charger connector is plugged into the battery box, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working. There is no sure way to tell if your charger is working unless you have a volt meter. If you suspect there is a problem with your charger, contact customer service.
Loose wire or loose connectors. Check all wires and connectors. Make sure the motor harness connector is plugged into the battery, and that there are no loose wires .
Dead battery. Charge the battery as shown on page 17 of the Owner’s manual.
Motor damage. Contact customer service for diagnosis and/or repair.
Overcharged battery. Do not charge the battery longer than 30 hours. If you suspect damage due to overcharging, contact customer service.
PAW is overloaded and/or running conditions are too stressful. Make sure not to overload the PAW, maximum capacity is 200lbs or run in a less stressful environment.
Possible Cause Solution
Undercharged battery . Charge the battery. A new battery should have been charged for at least 12 hours before using the PAW for the first time. After first-time use, recharge the battery until the green charge light illuminates.
Check all connectors. Make sure the charger connector is plugged into the battery box, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working. There is no sure way to tell if your charger is working unless you have a volt meter. If you suspect there is a problem with your charger, contact customer service.
Loose wire or loose connectors. Check all wires and connectors. Make sure the motor harness connector is plugged into the battery, and that there are no loose wires .
Dead battery. Charge the battery as shown on page 17 of the Owner’s manual.
Motor damage. Contact customer service for diagnosis and/or repair.
Overcharged battery. Do not charge the battery longer than 30 hours. If you suspect damage due to overcharging, contact customer service.
PAW is overloaded and/or running conditions are too stressful. Make sure not to overload the PAW, maximum capacity is 200lbs or run in a less stressful environment.
Possible Cause Solution
Undercharged battery . Charge the battery. A new battery should have been charged for at least 12 hours before using the PAW for the first time. After first-time use, recharge the battery until the green charge light illuminates.
Check all connectors. Make sure the charger connector is plugged into the battery box, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working. There is no sure way to tell if your charger is working unless you have a volt meter. If you suspect there is a problem with your charger, contact customer service.
Loose wire or loose connectors. Check all wires and connectors. Make sure the motor harness connector is plugged into the battery, and that there are no loose wires .
Dead battery. Charge the battery as shown on page 17 of the Owner’s manual.
Motor damage. Contact customer service for diagnosis and/or repair.
Overcharged battery. Do not charge the battery longer than 30 hours. If you suspect damage due to overcharging, contact customer service.
PAW is overloaded and/or running conditions are too stressful. Make sure not to overload the PAW, maximum capacity is 200lbs or run in a less stressful environment.
Possible Cause Solution
Loose wire or connector. Check all wire connections to make sure they are tight.
Motor or electrical damage Contact customer service for diagnosis and repair.
Possible Cause Solution
It is normal for the batteries to make noise or swell slightly while charging and is not reason for concern. No Action Required.
If your battery does not make noise or swell slightly during charging, it does not mean that it is not accepting the charge.
Possible Cause Solution
Tire has lost air. Inflate the tire with air to 30 psi.
Tire puncture. Patch or replace damaged inner tube.
Leaky tire air valve. Replace or tighten tire air valve.
Possible Cause Solution
PAW hardware has become loose. Retighten all hardware using tools.

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